Freight Costs

From the UK all packages except those containing Books only have a maximum weight limit of 2 kilos. Books only have a maximum weight limit of 5 kilos. Where necessary any order over these limits must be sent by an international carrier e.g. FedEx or UPS. If you have an account with a Freight Carrier please advise so that we can send the goods Transport, Insurance and Taxes collect, (charges forwarded to your account). Some countries have lower weight limits. We will advise accordingly.

Please Note – Buyers are responsible for paying all local Duties & taxes on importation of any or all of these items. OPL reserves the right to pass on Bank Clearance Charges and / or Currency Conversion Charges for your payment dependent on the method used, with a minimum of £10.00, except for Paypal payments where a fee will be added based on the Invoice Value.

Our preferred method of payment outside the UK is Paypal. Paypal payments will attract a Transaction Fee of approximately 4.5% of the Invoice Total. Once we have provided you with a quote and this has been accepted we will send you an electronic Paypal Invoice which should be paid direct to Paypal via their website. Full instructions for paying the Invoice will be sent to you by Paypal.

Payment within the UK only may be made by Paypal, or by personal or business cheque drawn on a UK bank account but a 7 day clearance period will be applied before any items are sent. Cheques should be made payable to Orwin Products Ltd, with your full name & address on the back and sent to – Orwin Products Ltd., P.O. Box 250, Leatherhead. Surrey KT22 9WR

All UK & Euro Invoices will include 20% VAT where relevant. If you are EEC VAT registered and require a VAT free invoice, please supply your Registration number when you place your order. Please note that we are able to check the validity of all UK & Euro VAT registration numbers.